Suggestion boxes are another
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Post by Suggestion boxes are another on Aug 21, 2024 6:53:17 GMT
For example, my team communicated that they wanted extra product training, so now we’re offering specialized product training that’s tailored to their needs. This reinforces that I am listening, and their opinions are valuable. SHOWING EMPLOYEES THAT YOU ARE TRULY LISTENING…SPEAKS VOLUMES TO YOUR TEAM. If you don’t have a survey system in place, start now. Suggestion boxes are another way to increase feedback and https://lastdatabase.com/ ensure anonymity, which can open communication lines even further. Your business doesn’t have to be a Fortune company to afford and conduct the survey. There are a wide range of cost-effective apps and cloud-based platforms that can be easily implemented to start and manage the process. On my team, I take that stay interview concept and turn it into bi-weekly one-on-ones with immediate supervisors within the customer success team. This time allows both of us to express our expectations from one another and deliver on our follow through. Transparency in leadership is key to building trust and empowering team members. It also helps to ensure that everyone is on the same page. Both employee and supervisor can then take that feedback and turn it into action. FOLLOW UP STAY INTERVIEWS WITH ACTION PLANS Conducting a stay interview is just the beginning. The more productive work is done after the interview. Working with the employee, a sales leader or supervisor must follow up by developing an action plan that is based on the items discussed during the interview.
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